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Frequently Asked Questions
Find answers to common questions about our premium spices
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Within Nairobi order shipping takes 1 - 2 days maximum. Outside Nairobi 3 - 5 days.
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Store your spices in a cool, dry place away from direct sunlight. Keep them in airtight containers/zip-top pouches to preserve their flavor and aroma for longer.
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Yes, for orders worth Kshs 5,000, you will enjoy free shipping all around Nairobi and free shipping all around Kenya for orders worth Kshs 7,500.
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We currently have a No Return or Refund Policy. Exchange of goods is available if orders are received faulty/damaged. Kindly note shipping charges for exchanges is handled by customer.